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Your experience is important to us and helps us to make sure our services provide excellent care. If you have any comments or queries about our services please see our contact us section.

When do we share information about you?

We share information about you with others directly involved in your care; and also share more limited information for indirect care purposes, both of which are described below:

Direct care purposes:

Your information will be shared with other health and social care professionals directly involved in your care so that you may receive the best quality care.

You may be receiving care from other people as well as the NHS, for example Social Care Services. We may need to share some information about you with them so we can all work together for your benefit. We will only do this when they have a genuine need for it or we have your permission. Examples of who we may share your information, subject to strict agreement about how it will be used, are:

  • Your GP
  • Hospitals
  • other health professionals outside of Medway Community Healthcare
  • Social Care Services
  • Education Services
  • Local Authorities
  • Voluntary and private sector providers working with the NHS

We will not disclose your information to any other third parties without your permission unless there are exceptional circumstances, such as when either your or somebody else’s health and safety is at risk; or the law requires us to pass on information.

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