Medway Community Healthcare (MCH) provides a wide range of high quality community health services for Medway residents; from health visitors and district nurses to speech and language therapists and out of hours urgent care.
Patient Safety Incident Response Framework (PSIRF)
To improve our approach to responding to patient safety incidents we have begun a 12 month period of preparation ahead of transitioning from our existing 'Serious Incident Framework' to NHS England’s new Patient Safety Incident Response Framework (PSIRF).
What is PSIRF?
PSIRF sets out new guidance on how NHS organisations respond to patient safety incidents, and ensures compassionate engagement with those affected. It supports the key principles of a patient safety culture, focusing on understanding how incidents happen, rather than apportioning blame; allowing for more effective learning, and ultimately safer care for our patients.
Watch this 4-minute video which explains PSIRF in simple terms or, for more detail, visit the NHS England website.