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Your experience is important to us and helps us to make sure our services provide excellent care. If you have any comments or queries about our services please see our contact us section.

How we use your personal information

In general terms, your records are used to direct, manage and deliver your care so that:

  • The healthcare professionals involved in your care have accurate and up to date information to assess your health and decide on the most appropriate care for you.
  • Healthcare professionals have the information they need to assess and improve the quality and type of care you receive.
  • Appropriate information is available if you see another doctor, or are referred to a specialist or another part of the NHS or social care.
  • Your concerns can be properly investigated if a complaint is raised.
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