Medway Community Healthcare (MCH) provides a wide range of high quality community health services for Medway residents; from health visitors and district nurses to speech and language therapists and out of hours urgent care.
Health visitors are qualified nurses who have undergone additional training in community public health nursing. There are also community health nurses, nursery nurses, an oral health promoter and clinical support workers within the teams. Health visitors work closely within the community with families with young children (0-5 years old) to offer support and advice from pre-birth until they enter school full time. The health visiting service provides a crucial service to children and families to promote health and reduce health inequalities by offering advice and guidance as needed. If you would like to talk to a nurse or health visitor in the health visiting team, please contact the duty line on 0300 123 3444, and choose option 4 between Monday to Friday 9am-5pm.
To find out more, simply click the boxes below to see what help is available.
For bookings please call the duty desk on 0300 123 3444
If you have a new-born or young baby and are concerned about Covid 19 please access the following links:
If you are in receipt of Healthy Start Vouchers you must apply for the new pre-paid card now as paper ones will no longer be available from 31st March 2022. You can use any existing paper vouchers until their expiry date.
If you are over 10 weeks pregnant or have a child under 4, you may be entitled to certain vitamins free and help to buy healthy food and milk. Click on the following link to see if you are eligible and find out more.
This session is for children from 10 months. If your child is under 10 months, take a look at our useful links where you'll find BASIS or 'helping your baby sleep'
If your child is under 2.5 years, this session is not appropriate for you, however, you may wish to access Sollihill on our useful links with password: Invicta.
If your child is under 3 they may not be ready for potty training as anything up until 3 is normal for toilet readiness. If you need support with toilet training, you may wish to take a look at ERIC or call our duty desk. Please note that it is normal for night time wetting until the age of 5.
If you are a parent seeking advice please contact the duty desk on 0300 123 3444.
Alternatively please speak to your health visitor, GP or Nursery/School who may consider a referral to our service.
Following referral you will be invited to attend either a parent education training session or an assessment screen.
Phone lines are open between 8am – 5pm Monday – Friday