Medway Community Healthcare (MCH) provides a wide range of high quality community health services for Medway residents; from health visitors and district nurses to speech and language therapists and out of hours urgent care.
Health visitors are qualified nurses who have undergone additional training .There are also community health nurses, nursery nurses, oral health promotor and clinical support workers within the teams.
Health visitors work in the community with families with young children (0 - 7 years old) to offer support and advice from pre-birth until they enter school full-time.
Every child and family is entitles to five health checks. These will include
For more information on these checks look here >
If your child needs extra support, we will offer a range of services depending on your needs.
The health visiting team offer packages of care when families require extra advice and support. The packages offered include maternal mental health; relationship issues; children with additional needs, feeding issues and nutrition, child development, children’s sleep, toileting and behaviour.
For sleep, toileting and behaviour families will first be invited to a one-off parent education session. If further support is required then the health visitor will complete a home visit to assess the situation and refer the family to the Child Development Team (CDT) for Package of Care. The Package of Care may last for 3 to 6 weeks.
If you would like to talk to a health visitor, please contact the duty line on 0300 123 3444, Monday to Friday 9am-5pm.
You will automatically be contacted for your five health checks by our team.
If you are a parent seeking advice please contact the duty desk on 0300 123 3444.
Alternatively please speak to your health visitor, GP or Nursery/School who may consider a referral to our service.
Following referral you will be invited to attend either a parent education training session or an assessment screen.
Phone lines are open between 8am – 5pm Monday – Friday