If you feel that you are suffering from a complaint that could benefit from physiotherapy and you have a Medway or Swale GP, you are now able to make a direct referral. This offers you greater choice and faster access to physiotherapy services without the need to visit the GP.
Please complete the online form below and it will be sent to the Medway Community Healthcare MSK Triage service. Alternatively, download a copy of the self referral form and send it to:
Email: medch.ccc-planned@nhs.net
Post: MSK services, Unit 5 Ambley Green, Bailey Drive, Gillingham Business Park, Gillingham, Kent, ME8 0NJ
The aim of the triage service is to receive and screen all the referrals and direct to an appropriate physiotherapy or community orthopaedic service. Once your referral has been read and screened by a senior clinician we will be in touch to arrange an appointment/onward referral.
Self-referral is only for patients aged 16 and over and we do not accept referrals for neurological or respiratory issues.
Please note we can only accept one referral for one body part. If you have pain in multiple areas you need to consult your GP.
Please note – this is not an emergency service and so if you have any serious issues please contact 111 or your GP.
Physiotherapy is provided by a number of different providers who offer appointments across Medway and Swale. Please indicate on the form if you have a preference of who you would like to see. A list of services is provided below for your reference
Medway:
If you have a GP in Medway please select from one of the providers below:
| Provider | Clinic name | Location | Address |
|---|---|---|---|
| Ascenti | Churchill Clinic | Chatham | 94 Churchill Ave, Walderslade, ME5 0DL |
| Ascenti | City Way Medical Practice | Rochester | 65-67 City Way, Rochester, Kent, ME1 2AY |
| Ascenti | Court View Surgery | Strood | Court View Surgery, ME2 2HA |
|
City Way Health Clinic |
Fort Pitt House | Rochester | New Road, Rochester, Kent, ME1 1DX |
|
City Way Health Clinic |
Rainham | Rainham | 105 Station Road, Rainham, ME8 7SE |
|
City Way Health Clinic |
Hoo | Hoo | The Windmill, Ratcliffe Highway, Hoo, Rochester, ME3 8QB |
| Healthshare | Keystone Medical Centre | Strood | Keystone Medical Centre, Gun Lane, Strood |
| MCH | Rochester Healthy Living Centre | Rochester | Delce Road, Rochester, ME1 2EL |
| MCH | MCH House | Gillingham | Bailey Drive, Gillingham, Kent, ME8 0PZ (SATNAV POSTCODE- ME8 0WG) |
| MCH | ourZone | Rochester | Pattens Lane, Rochester, Kent, ME1 2RB |
| MCH | Parkwood Health Centre | Parkwood/Rainham | Long Catlis Road, Parkwood, Rainham, Kent, ME8 9PR |
| MCH | Lordswood Healthy Living Centre | Lordswood/Chatham | Sultan Road, Chatham, Kent, ME5 8TJ |
| MCH | Walter Brice Centre | Hoo | Tilley Close, Hoo, Rochester, Kent, ME3 9AE |
| Physiotherapy2fit | The Court Yard | Rainham | Holding Street, Rainham, Kent, ME8 7JP |
| Physiotherapy2fit | Rochester Healthy Living Centre | Rochester | Delce Road, Rochester, ME1 2EL |
Please note MCH and Physiotherapy2fit are able to offer services in both Medway and Swale and patients are able to attend any of the locations listed under Medway or Swale.
Swale
If you have a GP in Swale please select from one of the providers below:
| Provider | Clinic name | Location | Address |
|---|---|---|---|
| Ektra | Green Porch Medical Centre | Sittingbourne | Green Porch Close, Sittingbourne, Kent, ME10 2HA |
| KCHFT | Sheppey Community Hospital | Sheppey | Plover Road, Minster, Sheerness, Kent, ME10 3LT |
| Kessons | The Physiotherapy Centre | Sittingbourne | The Coach House, 39b High Street, Sittingbourne, Kent, ME10 4AW |
| MCH | Meads Medical Centre | Sittingbourne | 29 Quartz Way, The Meads, Sittingbourne, Kent, ME10 5AA |
| MCH | OM Medical Centre | Sheppey | 50 Wood Street, Sheerness, ME12 1UA |
| MCH | Shiva Medical Centre | Sheppey | The Broadway, Minster-on-Sea, Sheerness, ME12 2RL |
| Physiotherapy2fit | Gadby Road Surgery | Sittingbourne | Unit 1a, Grovehurst Shopping Centre, Sittingbourne, Kent, ME10 1TH |
| Anne PhysioCare | Faversham Ann PhysioCare | Faversham | Abbey Place Clinic, 5 The Chapel, Abbey Place, Faversham, Kent, ME13 7BG |
“Self-referral has the ability to improve patient outcomes by providing quicker access for acute conditions, preventing them from becoming chronic.” - Chartered Society of Physiotherapy 2023