If you feel that you are suffering from a complaint that could benefit from physiotherapy and you have a Medway or Swale GP, you are now able to make a direct referral. This offers you greater choice and faster access to physiotherapy services without the need to visit the GP.

Please complete the online form below and it will be sent to the Medway Community Healthcare MSK Triage service. Alternatively, download a copy of the self referral form and send it to:

Email: medch.ccc-planned@nhs.net

Post: MSK services, Unit 5 Ambley Green, Bailey Drive, Gillingham Business Park, Gillingham, Kent, ME8 0NJ

The aim of the triage service is to receive and screen all the referrals and direct to an appropriate physiotherapy or community orthopaedic service. Once your referral has been read and screened by a senior clinician we will be in touch to arrange an appointment/onward referral.

Self-referral is only for patients aged 16 and over and we do not accept referrals for neurological or respiratory issues.

Please note we can only accept one referral for one body part. If you have pain in multiple areas you need to consult your GP.

Please note – this is not an emergency service and so if you have any serious issues please contact 111 or your GP.

Physiotherapy is provided by a number of different providers who offer appointments across Medway and Swale. Please indicate on the form if you have a preference of who you would like to see. A list of services is provided below for your reference


If you have a GP in Medway please select from one of the providers below:​​

Provider Clinic name Location Address
Ascenti Churchill Clinic Chatham 94 Churchill Ave, Walderslade, ME5 0DL
Ascenti City Way Medical Practice Rochester 65-67 City Way, Rochester, Kent, ME1 2AY
Ascenti Court View Surgery Strood Court View Surgery, ME2 2HA

City Way Health Clinic

Fort Pitt House Rochester New Road, Rochester, Kent, ME1 1DX

City Way Health Clinic

Rainham Rainham 105 Station Road, Rainham, ME8 7SE

City Way Health Clinic

Hoo Hoo The Windmill, Ratcliffe Highway, Hoo, Rochester, ME3 8QB
Healthshare Keystone Medical Centre Strood Keystone Medical Centre, Gun Lane, Strood 


Healthshare Woodlands Family Practice Gillingham

Woodlands Road, Gillingham,Kent, ME7 2BU

MCH Rochester Healthy Living Centre Rochester Delce Road, Rochester, ME1 2EL
MCH MCH House Gillingham Bailey Drive, Gillingham, Kent, ME8 0PZ (SATNAV POSTCODE- ME8 0WG)
MCH ourZone Rochester Pattens Lane, Rochester, Kent, ME1 2RB
MCH Parkwood Health Centre Parkwood/Rainham Long Catlis Road, Parkwood, Rainham, Kent, ME8 9PR
MCH Lordswood Healthy Living Centre Lordswood/Chatham Sultan Road, Chatham, Kent, ME5 8TJ
MCH Walter Brice Centre Hoo Tilley Close, Hoo, Rochester, Kent, ME3 9AE
Physiotherapy2fit The Court Yard Rainham Holding Street, Rainham, Kent, ME8 7JP
Physiotherapy2fit Rochester Healthy Living Centre Rochester Delce Road, Rochester, ME1 2EL

Please note MCH and Physiotherapy2fit are able to offer services in both Medway and Swale and patients are able to attend any of the locations listed under Medway or Swale.


If you have a GP in Swale please select from one of the providers below:​​

Provider Clinic name Location Address
Ektra Green Porch Medical Centre Sittingbourne Green Porch Close, Sittingbourne, Kent, ME10 2HA
KCHFT Sheppey Community Hospital Sheppey Plover Road, Minster, Sheerness, Kent, ME10 3LT
Kessons The Physiotherapy Centre Sittingbourne The Coach House, 39b High Street, Sittingbourne, Kent, ME10 4AW
MCH Meads Medical Centre Sittingbourne 29 Quartz Way, The Meads, Sittingbourne, Kent, ME10 5AA
MCH OM Medical Centre Sheppey 50 Wood Street, Sheerness, ME12 1UA
MCH Shiva Medical Centre Sheppey The Broadway, Minster-on-Sea, Sheerness, ME12 2RL
Physiotherapy2fit Gadby Road Surgery Sittingbourne Unit 1a, Grovehurst Shopping Centre, Sittingbourne, Kent, ME10 1TH
Anne PhysioCare Faversham Ann PhysioCare Faversham Abbey Place Clinic, 5 The Chapel, Abbey Place, Faversham, Kent, ME13 7BG

“Self-referral has the ability to improve patient outcomes by providing quicker access for acute conditions, preventing them from becoming chronic.” - Chartered Society of Physiotherapy 2023