Christmas Opening Hours

Christmas Lunch CLOSED (between 12pm - 2pm) Wednesday 19th December

Christmas PeriodCLOSED from 16:00 Monday 24th December -  Wednesday 26th December

Reopening - Thursday 27th December (normal hours)

New YearCLOSED Tuesday 1st January 2019

Normal opening hours RESUME - Wednesday 2nd January 2019
If everyone can start planning ahead for the days we will be closed and if you have a satellite store it would be advisable to get it fully stocked up ahead of the closure dates. Please bear in mind that it is far easier to accommodate larger deliveries to satellite stores in the run up to Christmas than to deal with excessive amounts of urgent orders on the day we reopen.

Issuing equipment from satellite stores is the most cost effective way to access the service.

Have a Merry Christmas.

Right equipment, right time, right for you

MICES - Get in contact

For prescribers the preferred contact method is by email or via online contact forms. No Fax line is available.




A limited number of admin staff are available for calls. All calls to the service must be made to-

tel: 01634 334860

Callers are offered options via a menu system, if you know the option you need you can enter it as soon as your call is connected. 

The options are- 

1. servicing and repairs of electrical equipment 

2. return equipment 

3. queries about current equipment orders 

4. queries about minor adaptation and building work orders 

5. Place ‘standard’ equipment prescriptions over the phone  

Team managersĀ 

Administration Services Manager

 Kerry Rushton 


 tel: 01634 334865

Operations Manager

 Karen richards


tel: 01634 336304