To ensure that waiting times are kept to a minimum we operate a strict 'did not attend' policy. If you fail to attend and do not notify us, you and your GP will be sent a letter and you will have the opportunity to call and rebook. If you fail to attend a second appointment without notifying the department you will be discharged back to your GP.
This is an assessment service, so the majority of clients are only seen once. Further treatments will be provided in your first session or possibly within your follow up appointment (if arranged). Test results will either be given in person or via telephone, depending on the needs of the client.This is an assessment service, so the majority of clients are only seen once. Further treatments will be provided in your first session or possibly within your follow up appointment (if arranged). Test results will either be given in person or via telephone, depending on the needs of the client.
Both you and the clinician have the right to request a chaperone for all or some of the treatment sessions. If you require a chaperone please let us know when you make the appointment as we will need time to organise this.
For your treatment session please bring:
- a list of your current medications,
- reading glasses if you need them,
- you may be required to undress and therefore may wish to bring shorts or vest tops.
Please inform your physiotherapist of any indwelling medical devices such as pacemakers
The clinicians will try to be gentle but will need to thoroughly assess your condition which can sometimes cause pain to flare up a little. It is important to discuss this with your clinician.
For more information please see patient information.
Clinic locations
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Grovehurst Surgery
Grovehurst Road, Kemsley, Sittingbourne Kent ME10 2ST
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Lordswood Healthy Living Centre
Sultan Road, Gillingham Kent ME5 8TJ
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MCH House
MCH House (Sat Nav - ME8 0WG), Bailey Drive, Gillingham Kent ME8 0PZ
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OurZone (Previously Balfour Centre)
Pattens Lane, Rochester Kent ME1 2RB
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Parkwood Health Centre
Long Catlis Road, Gillingham Kent ME8 9PR
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Rochester Healthy Living Centre
Delce Road, Kent ME1 2EL
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The Meads Medical Practice
29 Quartz Way, The Meads, Sittingbourne Kent ME10 5AA
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The OM Medical Centre
50 Wood Street, Sheerness ME12 1UA
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The Shiva Medical Centre
The Broadway, Minster on Sea, Sheerness ME12 2RL
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Walter Brice Centre
Tilley Close, Hoo, Rochester Kent ME3 9AE
How to find us
- ↵Choose and book:
0300 123 3444 - Enquiries:
0300 123 3444
Facilities and other info
Opening Times
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