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Contact us

Your experience is important to us and helps us to make sure our services provide excellent care. If you have any comments or queries about our services please see our contact us section.

Other ways in which we use your information

Call recording

Telephone calls to or from Medway Community Healthcare may be recorded for the following purposes:

  • To prevent crime or misuse.
  • To make sure that staff act in compliance with our procedures.
  • To ensure quality control.
  • Training, monitoring and service improvement

SMS text messaging

We use your telephone number(s) to send your appointment details via SMS text message.

Most of our patients appreciate these reminders and we know that it reduces the number of missed appointments, but if you do not wish to receive them please let us know.

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