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Contact us

Your experience is important to us and helps us to make sure our services provide excellent care. If you have any comments or queries about our services please see our contact us section.

How you can access your records

The General Data Protection Regulation gives you a right to access the information wehold about you (unless an exemption applies). Requests must be made in writing to the Governance team at MCH House, with an indication of what information you are requesting to enable us to locateit in an efficient manner and be accompanied by evidence of your identity.In most cases this service is free of charge and once we have confirmed your identity. we will aim to respond within one calendar month unless it is extremely complex or there are factors outside of our control. If we need longer we will let you know that this is the case as soon as we become aware.

There is more information about this and an application form that you may wish to use on our website: https://www.medwaycommunityhealthcare.nhs.uk/contact-us/information-about-me/

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