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You can contact us by email or by by phone to 01634 253611,Monday to Friday between 8:30am - 4:30pm. Alternatively you can use our OneCall service on 01634 891900.

Falls prevention team

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The Falls Prevention service aims to identify and treat the reversible causes of falls. When it is not possible to prevent you from falling again, we look at ways to reduce the impact of further falls.

Our team works in the community to support people to maintain active, independent lives. We provide evidence based assessment, advice and exercise to people who are at risk of falling to avoid fall related injuries, unnecessary hospital admissions and premature transfer to long term care. 

Patients who may benefit from our service include those with a history of falls or near misses, those who lack confidence with balance and walking, or people with a diagnosis of osteoporosis or previous fragility fracture, particularly those involving the hip, spine and/or wrist.

The falls prevention teams work closely with community rehabilitation, community nursing, social care, GPs, primary care and secondary care services and the voluntary sector to provide a comprehensive falls and fracture prevention service.

Our falls prevention team includes the following specialists:

  • occupational therapists
  • physiotherapists
  • rehabilitation assistants

The service is available Monday to Friday from 9am to 5pm (excluding Bank Holidays)

What to expect

When we receive your referral one of our clinicians will contact you to discuss your rehabilitation needs. A suitable appointment will then we arranged.

Where will I be seen?

Your initial appointment will either be at one of our outpatient clinics or at your home.

Depending on your needs, your follow up appointments will take place in your home or at one of our exercise groups.

What will be covered during the assessment?

The falls service will complete a falls risk assessment to determine what each person's risk factors for falling are, and address those that can be changed.Then the therapists may provide the following interventions:

  • look at the causes of falls.
  • develop falls prevention action plans to increase confidence with walking and daily activities, increase confidence and reduce fear of falling.
  • individually tailored home exercise programmes to improve balance, muscle strength, confidence and physical well-being.
  • group exercise and education classes within the community at a variety of locations.
  • home environment assessments and recommendations and/or equipment to increase safety and reduce the risk of falls in and around the home.
  • teach people how to cope in the event of a fall (including how to get up off the floor or seek help if unable).
  • The provision of appropriate walking aids
  • Information about other relevant services

Referral to the Falls team

A range of health care professionals can refer people to our falls teams, including GPs, secondary care consultants, A&E, district nurses, ambulance service, fire service and Allied Health professionals (dieticians, physiotherapists and occupational therapists etc).

Self help

You can do a number of things to help stop yourself from having a fall, including:

  • wear sensible footwear
  • have regular eye tests
  • make sure your home is free from clutter – be careful of trailing wires and rugs
  • make sure stairwells are clearly lit
  • safety is just as important outside of your house as it is inside – uneven paths and slippery surfaces can cause you to trip or slip
  • look after your feet with regular visits to a podiatrist and make sure slippers and shoes fit well
  • try to keep active
  • keep hydrated and eat well
  • look after your walking aid – make sure your rubber ferrules are in good condition
  • tell your GP or health professional if you are falling or feel unsteady – they can refer you to our service.

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