What we do

The patients' participation group, is made up of volunteer; patients, carers, assistants of patients, the practice manager and representatives for the Doctors who advise and work at The Sunlight Centre Surgery, in Richmond Road, Gillingham. Our aim is to improve the services for our patients/carers etc. It is your influence and suggestions, which will improve your experiences of the surgery. Your comments and suggestions, are greatly valued. If you are interested in becoming a member, please email us or come to a meeting.

Did you know?

We have practice nurses who are specialists in respiratory illness and/or diabetes. They carry out tests and deliver vaccinations alongside prevention and long term conditions management - Find out more about job roles and profiles

Here is what one of our members had to say, in support of PPG awareness week:

K Jasper PPG

"It is very simple to criticise but in many cases this can seem to fall on deaf ears. Being part of a PPG you have the chance to be heard by the people who can effect a real change in the GP service.

Come along and see how to effect change”. - Kevin Jasper

 

You said, we did

  • Hearing loop system installed
  • Rearranged seating in the waiting room area, for better seating arrangement.
  • Comments box installed in the waiting Room.
  • Made information patient friendly, with did you know series, signposting, posters and information leaflets.
  • Modified the automated telephone system to make it more efficient.